Terms of Service

Effective Date: May 3, 2026

1. Introduction and Acceptance of Terms

Welcome to the website and online store of Shraddha’s Kitchen Inc. (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.shraddhakitchen.com (the “Website”) and the purchase of any products (“Products”) offered for sale by us through the Website. By accessing, browsing, submitting information to, or purchasing products from this Website, you (“user,” “you,” “your”) acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Refund and Returns Policy, and our Shipping Policy, which are incorporated herein by reference. If you do not agree to all of these Terms, you are prohibited from using or accessing this Website and must discontinue use immediately.

We reserve the right to change, modify, add, or remove portions of these Terms at any time, in our sole discretion. It is your responsibility to check these Terms periodically for changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes. The “Effective Date” at the top of this page indicates when the latest revision took effect.

The Website is intended for users who are at least 18 years of age and the age of majority in their jurisdiction of residence. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company.

2. Description of Service and Products

Shraddha’s Kitchen Inc. operates as an e-commerce business specializing in providing high-quality, innovative, and durable kitchen gadgets and tools. The Website serves as a platform for showcasing and selling Products such as measuring spoons, peelers, silicone brushes, storage boxes, and related items, as described on our product pages.

We make every effort to display our Products as accurately as possible. However, we cannot guarantee that your device’s display of colors, textures, or details will be perfectly accurate. All Products are subject to availability. We reserve the right to discontinue any Product at any time. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of Products or Product pricing are subject to change at any time without notice, at our sole discretion. We are not responsible for typographical errors regarding price or any other matter.

3. Account Registration, Security, and User Responsibilities

You may be required to create an account to access certain features, such as making a purchase or saving preferences. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are solely responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to suspend or terminate your account, refuse current or future service, and take appropriate legal action if you provide false, inaccurate, or incomplete information.

You agree not to use the Website for any illegal or unauthorized purpose. You must not, in the use of the Website, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws). You agree not to:

  • Use any robot, spider, scraper, or other automated means to access the Website for any purpose.
  • Take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure.
  • Interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website.
  • Transmit any worms, viruses, trojan horses, or any code of a destructive nature.

4. Purchases, Payment, and Terms of Sale

By placing an order through our Website, you are offering to purchase a Product subject to these Terms. All orders are subject to acceptance and product availability. Our acceptance of your order is completed when we send you a shipping confirmation email (the “Order Confirmation”). The contract for the purchase of the Product is formed at the point we send the Order Confirmation. We reserve the right to refuse any order you place with us, at our sole discretion.

We may attempt to contact you if all or any portion of your order is canceled or if additional information is required to process the order. All prices listed on the Website are in Canadian Dollars (CAD) and are subject to applicable taxes (GST/HST) based on the province of delivery, which will be calculated and displayed at checkout.

We accept various forms of payment as indicated at checkout. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use the payment method, and (iii) charges incurred will be honored by your payment provider. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred. You are responsible for providing current, complete, and accurate billing and contact information for all purchases.

Title to the Products and risk of loss or damage passes to you upon our delivery of the Products to the common carrier for shipment. All purchases are governed by our Shipping and Return Policies, which you are deemed to have accepted upon purchase.

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Shraddha’s Kitchen Inc., its licensors, or other providers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The trademarks “Shraddha’s Kitchen” and our logo, as well as all related graphics, product names, and slogans, are trademarks of Shraddha’s Kitchen Inc. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials incidental to your accessing and viewing them.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

You must not:

  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
  • Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

6. User-Generated Content

Our Website may allow you to post, submit, publish, display, or transmit comments, reviews, photos, or other content (“User Content”). You retain all ownership rights in your User Content. However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media. This includes using your reviews or testimonials on our Website, marketing materials, or social media.

You represent and warrant that:

  • You own or control all rights in and to your User Content.
  • Your User Content is accurate and not misleading.
  • Your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.
  • Your User Content is not unlawful, threatening, defamatory, obscene, or otherwise objectionable.
    We are not responsible for User Content posted by you or others. We have the right, but not the obligation, to monitor, edit, or remove any User Content for any reason or no reason.

7. Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Shraddha’s Kitchen Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Shraddha’s Kitchen Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Our payment processing is conducted by third-party service providers. Your payment details are provided directly to these providers, and their use of your personal information is governed by their respective privacy policies. We do not store your complete payment card information on our servers.

8. Disclaimer of Warranties and Limitation of Liability

THE WEBSITE AND ALL PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHRADDHA’S KITCHEN INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED. YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.

WE DO NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR EMAILS SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE OR FROM ANY PRODUCTS PURCHASED THROUGH THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS SPECIFICALLY SET FORTH IN APPLICABLE LAW.

SHRADDHA’S KITCHEN INC. SHALL NOT BE HELD LIABLE FOR ANY PRODUCT LIABILITY CLAIMS BEYOND THE REMEDIES SET FORTH IN OUR REFUND AND RETURNS POLICY. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR ANY PRODUCTS SOLD IS LIMITED TO THE AMOUNT YOU HAVE PAID TO US FOR SUCH PRODUCTS IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

9. Indemnification

You agree to defend, indemnify, and hold harmless Shraddha’s Kitchen Inc., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your use of the Website, or your User Content.

10. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or provincial courts located in Waterloo Region, Ontario, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

For any dispute, you agree to first contact us at penpilot@shraddhakitchen.com to attempt to resolve the dispute informally. If we are not able to resolve the dispute informally, we each agree to resolve any claim, dispute, or controversy exclusively through binding arbitration, rather than in court.

11. Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Contact Information

Questions about these Terms of Service should be sent to us at:
Shraddha’s Kitchen Inc.
Unit 37, 570 Linden Drive
Cambridge, ON N3H 0C9, Canada
Email:‌ penpilot@shraddhakitchen.com
Phone:‌ +1 519 6532834

13. Miscellaneous

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice to you. These Terms constitute the entire agreement between you and Shraddha’s Kitchen Inc. regarding our Website and supersede all prior agreements and understandings, whether written or oral.